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Sidekick Studios Terms of Service

Last Updated: 3/7/25

Welcome to Sidekick Studios! By engaging with our services, you (“Client”) agree to the following terms and conditions. These Terms of Service ("Terms") apply to all services provided by Sidekick Studios (“Company,” “we,” “our,” or “us”).

1. Services Provided

Sidekick Studios offers the following services under a 3-month program:

  • Social Media Marketing & Management

  • AI Bot Development & Integration

  • AI Automation Setup (texts, follow-ups, etc.)

  • AI System Training & Ongoing Upkeep

The scope of services is outlined during the sales call and confirmed during onboarding. Any additional services will require a separate agreement or addendum.

2. Payment Terms

  • Total Program Fee: $7,500

  • Deposit Due at Signing: $1,500 (non-refundable once AI setup begins)

  • Remaining balance: $2,000/month over 3 months

Payment must be made through Stripe or another approved method. Late payments may result in a pause or termination of services.

3. Client Responsibilities

To ensure effective service delivery, the client agrees to:

  • Provide timely access to required materials (branding, logins, website info, etc.)

  • Respond to communications within 72 hours

  • Follow any strategy or asset requests from our team

Failure to meet these responsibilities may delay results and void performance guarantees.

4. Timeline

Our program lasts 90 days from onboarding unless otherwise agreed in writing. The first 2 weeks are dedicated to AI training and system setup. Marketing and ongoing bot improvements begin thereafter.

5. Conditional Guarantee

Sidekick Studios offers a performance-based conditional guarantee. If the client meets all required responsibilities and we do not deliver [INSERT PERFORMANCE BENCHMARK HERE, e.g., 30 qualified leads or functioning AI bot], we will [INSERT REMEDY: extend services by 2 weeks free of charge, partial refund, etc.].

This guarantee only applies when:

  • The client completes onboarding fully

  • All client responsibilities are met

  • Communication is maintained throughout the contract

This is not a blanket refund policy.

6. Cancellations & Refunds

Due to the custom nature of our services, no refunds will be issued after the AI bot training has started. Requests for cancellation must be submitted in writing. At our discretion, unused future services may be paused and resumed within 30 days.

7. Intellectual Property

All strategies, systems, and AI models developed remain the intellectual property of Sidekick Studios unless otherwise agreed. The client retains ownership of their original content and data.

8. Confidentiality

We agree to keep all proprietary information and business data confidential. Likewise, the client agrees not to disclose our proprietary systems, pricing, or processes to third parties.

9. Limitation of Liability

Sidekick Studios is not liable for indirect or incidental losses, including lost profits, due to delays, missed communication, or platform outages. Our liability is limited to the total amount paid by the client during the contract period.

10. Governing Law

These Terms shall be governed in accordance with the laws of [Insert your state or country]. Any disputes will be handled in [Insert jurisdiction].

11. Changes to Terms

We reserve the right to update these Terms at any time. Clients will be notified of significant changes via email or during onboarding.

By engaging in our services and completing payment, you acknowledge that you have read, understood, and agree to these Terms of Service.

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